Q. How long will the download take?

The exact time will vary depending on the speed and quality of your internet connection, but here are some download times:

• 1.5MB/sec DSL connection: approximately 15 minutes
• 6 MB/sec Cable connection: approximately 5 minutes

Q. I get a warning message telling me that this software comes from an unknown publisher when I try to download and install Office Accounting Express 2007. What does this mean?

A small percentage of users have encountered this error on slower PC configurations or when running several CPU-intensive applications simultaneously. The software is in fact published by Microsoft, has been thoroughly tested and is safe to download. If you continue to get this message and want to verify the publisher before installing, please close some applications and try again.

Q. Is this really a Microsoft web site and is this download safe?

Yes. This really is a Microsoft site. The site has been specifically created as part of the Idea Wins marketing campaign for Microsoft Office Accounting 2007 and is therefore not hosted on Microsoft’s main website. You can read more about this campaign on Microsoft’s official website here.

Q. My problem with the download is not covered here. How can I get help?

Contact us by email at ideawins@microsoft.com or call our support line at 1-866-827-1619 Monday-Friday 7AM-11PM CST and Saturday-Sunday 8AM-5PM.